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Events
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VIEW
entire interview (19:03
minutes) |
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VIEW
Section 2 (2:40
minutes)
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VIEW
Section 1 (6:30
minutes)
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VIEW
Section 3 (10:23
minutes) |
Upcoming events
| When |
What |
Topic |
More
information |
October 21–22, 2008
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ICS Annual Conference
|
The most authoritative conference on
customer service
|
REGISTER
|
| When |
What |
Topic |
More
information |
November 10–11, 2008
|
eGain Customer Summit 2008
|
Customer Summit
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REGISTER
|
| When |
What |
Topic |
More
information |
November 25–26, 2008
|
Customer Experience Exchange
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Knowledge Management, Customer Insight,
Business Intelligence, Workforce Excellence
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Recent events
June 12, 2008
| When |
What |
Topic |
More
information |
June 12, 2008
|
ICMI, Forrester, and eGain webinar
|
Reinventing Phone Customer Service
|
VIEW
presentation
VIEW
archive
|
June 3–6, 2008
| When |
What |
Topic |
More
information |
June 3–6, 2008
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eGain EMEA User Week
|
Return on Intellect™
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Next >
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